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Returns

How do I return my online order by courier?

New Zealand Returns
1. Complete the returns form that came with your order.
2. Affix the pre-addressed returns label that came with your order to your return package. Please note you will  be charged $4.99 for the use of this label.
3. Call NZ Couriers on 0800 800 841 to arrange collection of your return (valid for New Zealand pick ups only)
OR
4. If you don’t want to use our returns label you can simply return the item/s yourself to:

Barkers Online Returns
7 Jomac Place
Avondale
Auckland 1026


Australian Returns
Barkers offers local AU returns to save you returning items internationally and to ensure a quick return. 
1. Complete the returns form that came with your order.
2. Arrange a local delivery using the returns address below.

Barkers Online Returns 
PO Box 731 
Biggera Waters 
QLD 4216



You will not be charged shipping for exchanged items to be sent out to you!
Once your return has been received, a refund will be processed back on to your credit card. 

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