New Zealand Returns1. Complete the returns form that came with your order.2. Affix the pre-addressed returns label that came with your order to your return package. Please note you will be charged $4.99 for the use of this label.3. Call NZ Couriers on 0800 800 841 to arrange collection of your return (valid for New Zealand pick ups only)...Read More
Unfortunately, we cannot refund return courier charges unless the garment is faulty.Read More
Yes - you are more than welcome to exchange or return your online orders (including sale and outlet items) at any Barkers store within 30 days of receipt – our store staff will be happy to help you out.1. Visit any Barkers store, including Outlet stores. Note: Outlet items cannot be found in full price Barkers stores, therefore these ex...Read More
Barkers allows returns or exchanges for change of mind, faulty items and incorrect purchase of size or colour. Online orders can be returned in any Barkers store or sent back to our online returns centre. - Unworn and sellable merchandise may be returned within 30 days of purchase for an exchange, store credit or refund in the form of orig...Read More
Our returns team works as quickly as possible to process all refunds and exchanges. Please allow 1 to 2 days once the return package has been delivered to our warehouse. Once your refund is processed, you will receive a confirmation email and a refund will be issued to your original method of payment. Please note that it may take a few working days...Read More
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