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Account Details

How do I change my address, email, phone number etc?

You can change all your contact details from the "My Account" section of the website.  You will need to login.  Then navigate to this via the top navigation bar, clicking on "Account Information" or follow this link -  www.barkersonline.co.nz/my-account Once there click into the account information and you can change y...

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Password Problems? - Help is here.

Password wont work on the new site? NOTE - Barkers upgraded its site in October 2017. Due to the migration across systems, passwords were cleared. This is standard practice to ensure passwords are never decripted or moved (We couldnt dop this even if we wanted too).  This means you will need to re-set your pass word on your first logi...

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I can't log in to my account?

If you have forgotten your password or are having trouble logging into your account, you can re-set your password by clicking the re-set link when signing in. If that doesn’t work, please contact our Customer Service team, who will be happy to fix it for you.

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How can I deactivate my account?

We’re sorry to see you go! If you wish to deactivate your account, contact our customer service team about your request on Live Chat or by email at info@barkersonline.co.nz and they’ll take care of it for you.

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How do I update my account details?

Once you are logged into the website, you may change your details by clicking the MY DETAILS link in the top right hand corner. All contact details can also be updated by staff in our stores - click here to find your nearest store. Address details can be changed online at the time of purchase by clicking the ‘CHANGE’ link unde...

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New to Barkers?

  • 10% off full price products in store and online*
  • Be first access to exclusive deals and VIP days
  • Exclusive invites to VIP events
  • Access to order history, so we remember your sizes
  • Save your address details for a fast and easy order processing.