Merchandise accompanied by your original Barkers sales receipt may be returned for any reason within 14 days of purchase for an exchange or store credit or a refund in the same form as the original payment. The merchandise must be unworn and in its original condition (with all original tags attached) [and not itself exchanged for returned merchandise or paid for with a store credit]. 

 

Merchandise without an original Barkers sales receipt can be exchanged only, provided you have an exchange card.

 

Worn, damaged or altered merchandise may not be exchanged, returned or refunded.

 

All underwear unless faulty may not be exchanged, returned or refunded.

If the merchandise (including underwear) is faulty, we will meet our obligations under the Consumer Gurarantees Act to provide a remedy.

Clothes purchased online can be returned to any store or sent to;

    Barkers Online Returns
    11 William Pickering Drive
    North Harbour
    Auckland 0632